FAQ

1. Age requirement
SCORE96 customers must be at least 18 years old and above.
2. How to open an account with SCORE96
Please fill in the following details:
Name - Please provide your name as per NRIC. It is important for payment/banking verification purpose.
Date of Birth - Please enter a valid date for verification.
Email address - To alert you of any important account management notice, product announcement and promotion information. Please ensure that you provide a valid email address that is only accessible by you.
Contact Number - Please provide a valid contact number for better assistance and for your account safety.
Username - Your unique identifier when logging into your account
Password - Not case sensitive, must be between 8 to 10 characters and contains letters and numbers. You are responsible to keep your online password confidential.
3. Forgot username or password
You can contact our customer service officer or via Live chat
To retrieve password, you can click on "Forgot Password" and fill in particular details accordingly.
4. What is the minimum amount requirement for a deposit?
The minimum amount required for each deposit transaction is MYR 30.
5. Do I need to provide any proof of transaction for my deposit?
Yes, proof of transaction must be provided to successfully complete any deposit transaction.
6. My personal information are secure?
SCORE96 will not disclose your personal information to any third party. Your personal details are confidential and we will ensure that there are secured all the time.
7. Banking. Currency selection that are accepted by SCORE96?
Malaysia Ringgit
8. What is the maximum deposit per transaction?
Online Payment and Local Bank Transfer = MYR50,000.
9. What is the minimum withdrawal amount?
Minimum withdrawal amount is MYR100.00 per transaction

If, for whatever reason, a payout request cannot be approved, a Customer Services Representative will contact you.